How to solveHP network connection failedand network issue?
When you try to print from your HP network connection failed the printer 6978 might not respond, show offline issue, won’t connect with wifi or prompts any network error. In that case, follow the below steps to resolve and troubleshoot the issue.
- Initially check the printer status. For that print a network configuration test page.
- Then enable the web service in your HP OfficeJetPro 6978 In the printer control panel, go to settings and click web service menu enable it.
- Disable VPN connections and firewall settings. Since the firewall settings of your system can also render the communication between the printer and the computer.
- Use static IP address for your printer. Try changing the SSID and freshly add the new SSID to your HP printer.
- Finally check the router settings and update router firmware. Try uninstalling and reinstalling the printer driver and software to solve HP network connection failed issue.
HP OfficeJetPro 6978 printer network troubleshooting
First turn onHP OfficeJetPro 6978 printer and connect your printer to the network same as your computer. And check your wireless light on the printer control panel is bright and not blinking. Use HP wireless wizard to establish connection with your wifi. Move your printer close to the router as like 6 ft. distance to resolve HP network connection failed error.
Restart your router and remove all the electromagnetic devices in between the printer and the router. Your router may have 2.4GHZ and 5.0GHZ frequency range.But your HP printer supports 2.4GHZ frequency range.So contact your network provider to check the settings.
OfficeJetPro 6978 Printer Network connection failed issue
TheHP OfficeJetPro 6978 printer is having “HP wireless connection failed” issue then check that the printer is having good physical connection. Firmly attach the cables to the port. Try printing again if the issue persists, try using another set of cables and see if the HP network connection failed is resolving. If not follow the below steps.
- First thing is check the printer connection to the network.
- Then check the computer connection to the network.
- Note down that anything that has recently changed in your computer and router.
- A Virtual Private Network (VPN) can also be the reason.
- IP address can changed on your HP OfficeJetPro 6978 printer.
HP wireless connection failed
Once you get the HP wireless connection failed message, you can try to restore the products network default settings. Press and hold the cancel, wireless and power button. These print a wireless network test page. Before starting make sure your printer is in steady state. Next in the HP OfficeJetPro 6978 printer control panel, press the resume and wireless button.
Get yourwireless network test page.Next in the test page, check 802.11 section. Your status should stay connected and network name that is SSID should be properly entered. You can uninstall the HP printer software and driver. Reinstall the HP OfficeJetPro 6978 printer software and driver from the installation CD or from the web.
Unsuccessful Network Installation
- Initially restart printer, computer and router to resolve any connectivity issue. You can turn off the router by plugging out the power cord from the router.
- Next uninstall the HP driver and software from the computer and install the latest printer driver from the HP official website.
- Then repair system files. For that use Microsoft SFC utility to repairany damaged and corrupt files.
- Now use Microsoft Fixit Solution. It is an automated program that fixes installation problems. Download and run the application to fix the HP network connection failed.
- Try using other driver installation using HP Smart app, or add printer using new TCP/IP.
HP OfficeJetPro 6978 printerwon’t connect to wifi
When you try to connect your HP OfficeJetPro 6978 printerto network, the printer may fail to connect. You can download and run HP Print and Scan Doctor. It can quickly automate several troubleshooting issue.Then open the configuration utility. In the welcome screen, click Start. Now the app detects the connected devices and network settings. Once the detection completes click “Show Advanced Tools” and choose “Configure Connected Router” option. For that enter the routers password and username.